GENERAL THRIFT STORE VOLUNTEER JOB DESCRIPTION
At Miracle Hill Thrift there are multiple ways to volunteer! Below is a list of general duties that can assist our thrift staff and managers:
Sales Floor Duties:
· Warmly greet and treat all customers with respect, fostering an exceptional shopping experience.
· Maintain the appearance of the sales floor by cleaning, wiping down shelves, sweeping, dusting,
scrape stickers off the floor, straightening racks/shelves, organizing and replenishing the sales floor
and fitting rooms as needed.
· Reset the clothing racks on the sales floor.
· Pull clothing (barb color for the week).
· Stock priced items on the sales floor.
Warehouse Duties:
· Provide excellent customer service through receiving donations by warmly greeting and thanking
donors for their donations and offering to assist them in unloading their vehicle.
· Help at the donation door to process incoming donations into assigned containers.
· Process items such as clothing, bric brac (home goods), shoes, electronics, and any other items that
need to be processed to sell.
· Presort books and media for processing.
· Sort clothing.
· Test electronics for full functionality or power, wrap a rubber band around the power cord, and set
aside for staff to price.
· Assist with moving furniture to the sales floor or moving sold furniture off the sales floor.
· Other miscellaneous duties, as assigned by the manager or supervisor.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Ability to bend, lift, move product between containers and work on one’s feet for an entire shift; often
standing in a stationary position.
· Lift and move items such as clothing, bric brac (home goods), small furniture, etc.
· Manipulate tagging and pricing guns in a repetitive manner.
Miracle Hill Dress Code:
· Volunteers are expected to dress in business casual attire unless the day's tasks require otherwise.
· Volunteers are expected to present a clean, professional appearance; to be well‐groomed and wear
clean clothing.
· Volunteers working in the warehouse or outside are required to wear a safety vest, which will be
provided.
· Shorts, skirts, and dresses are to be no more than 3 inches above the knee.
· Graphic shirts with faith-based logos or sayings are allowed.
Miracle Hill Dress Code & Store Policy Prohibits the Following:
· Low-cut tops, tank tops, see-through tops.
· Holes in clothing.
· Open-toed or open-heeled shoes.
· Clothing with lewd, profane, political and/or drug & alcohol references.
· Use of profanity while working as a volunteer is prohibited.
· Use of ear buds or headphones while working as a volunteer is prohibited. This is for safety reasons.
Age Requirements:
· Volunteers should be at least 18 years old to serve individually.
· Volunteers ages 12- 15 can serve while accompanied by a parent/guardian or chaperone.
· Volunteers ages 16 -17 can serve individually with parent/guardian signature on their Release of
Liability Waiver.
Other Requirements:
· We require all thrift volunteers to sign a Release of Liability Waiver.
· Volunteers age 12-17 will need a parent/guardian signature on their Release of Liability Waiver.
NOTE: If you wish to serve as part of a group, please contact Pamela Ballard, Volunteer Administrator, at pballard@miraclehill.org.
*Those requiring court-ordered community service/PTI can do so on that need, which is titled Thrift: Court-Ordered Community Service/PTI Volunteer Hours.
*Those requiring community service for school, college or church programs can do so on that need, which is titled Thrift: School, College & Church Service Volunteer Hours Programs.
For more information on volunteering at this store, please contact Pamela Ballard, Volunteer Administrator, at pballard@miraclehill.org or 864-631-0144.
